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Terms of Service

Last Updated: May 28, 2025

These Terms of Service ("Terms") govern your access to and use of the Aspira platform, including our website, services, and applications (collectively, the "Platform"). Please read these Terms carefully before using our Platform. By accessing or using the Platform, you agree to be bound by these Terms.

1. Acceptance of Terms

By registering for and/or using the Platform in any manner, you agree to these Terms and all other operating rules, policies, and procedures that may be published by Aspira, which are incorporated by reference.

2. Eligibility

You must be ID verified to use the Platform. By using the Platform, you represent and warrant that you meet all eligibility requirements. Aspira may, in its sole discretion, refuse to offer access to or use of the Platform to any person or entity and change its eligibility criteria at any time.

3. Registration and Account Security

To use certain features of the Platform, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account and for all activities that occur under your account. You agree to notify Aspira immediately of any unauthorized use of your account.

4. Verification Process

Aspira is an exclusive platform that requires all users to complete a verification process. This process may include:

  • Identity verification using government-issued identification
  • Biometric verification
  • Professional credential verification
  • Background checks

You consent to Aspira collecting, storing, and processing this information for verification purposes. We reserve the right to deny or revoke access to the Platform based on the results of the verification process.

5. Platform Rules and Conduct

When using the Platform, you agree not to:

  • Violate any applicable law or regulation
  • Impersonate any person or entity
  • Harass, abuse, or harm another person
  • Interfere with or disrupt the Platform
  • Attempt to gain unauthorized access to the Platform
  • Use the Platform for any illegal or unauthorized purpose
  • Engage in any fraudulent activity
  • Share contact information outside of the Platform's designated processes
  • Record sessions without explicit consent from all participants
  • Share confidential information disclosed during sessions

6. Booking and Payment Terms

When booking sessions through the Platform, you agree to pay all applicable fees. Payments are processed securely through our third-party payment processors.

Cancellation Policy: You may cancel a session up to 24 hours before the scheduled time for a full refund. Cancellations within 24 hours of the scheduled session may be subject to a cancellation fee.

7. Intellectual Property Rights

The Platform and its original content, features, and functionality are owned by Aspira and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

8. Termination

We may terminate or suspend your account and access to the Platform immediately, without prior notice or liability, for any reason, including if you breach these Terms.

9. Disclaimer of Warranties

The Platform is provided on an "AS IS" and "AS AVAILABLE" basis. Aspira expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

In no event shall Aspira be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses, resulting from your access to or use of or inability to access or use the Platform.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

13. Contact Us

If you have any questions about these Terms, please contact us at contact@findaspira.com or through our contact page.